Projects per year
Personal profile
Research interests
Business & Economics - Service operations management
Business & Economics - Operations management
Business & Economics - Supply chain management
Business & Economics - Operations management
Business & Economics - Supply chain management
Related documents
Education/Academic qualification
PhD in Industrial Engineering and Management Sciences, PhD, Northwestern University
2018
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 11 Sustainable Cities and Communities
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Dive into the research topics where Chenguang WU is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Collaborations and top research areas from the last five years
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
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Multi-service Pricing under Congestion: The Impact of Queuing on Service Bundling
WU, C. (PI)
1/01/23 → 30/06/26
Project: Research
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Managing Service Systems with Consumer-Driven Dependencies
WU, C. (PI)
1/08/19 → 31/07/22
Project: Research
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Rewards or Upgrades? Incentive Designs in Referral Programs
WU, C., Jin, C. & CHEN, Y. J., 1 Jun 2026, In: MIS Quarterly: Management Information Systems. 50, 2, p. 673-698 26 p.Research output: Contribution to journal › Journal Article › peer-review
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Bundle pricing of congested services
Wu, C. & Yang, L., Dec 2025, In: Queueing Systems. 109, 4, 45 p., 29.Research output: Contribution to journal › Journal Article › peer-review
Open Access -
Add-On Pricing: A Queueing Perspective
Wu, C., Jin, C. & Chen, Y. J., Feb 2024, In: Production and Operations Management. 33, 2, p. 550-565 16 p.Research output: Contribution to journal › Journal Article › peer-review
6 Link opens in a new tab Citations (Scopus) -
Bundling Variety, Usage, or Both? A Multi-Service Analysis of Pay-Per-Use and Subscription Pricing
Wu, C., Jin, C. & Liu, Q., Oct 2024, In: Production and Operations Management. 33, 10, p. 1979-1996 18 p.Research output: Contribution to journal › Journal Article › peer-review
8 Link opens in a new tab Citations (Scopus) -
Designing professional services: Pricing and prioritization
Wu, C., Jin, C. & Veeraraghavan, S., Aug 2023, In: Production and Operations Management. 32, 8, p. 2578-2595 18 p.Research output: Contribution to journal › Journal Article › peer-review
Open Access5 Link opens in a new tab Citations (Scopus)