Estimating the sojourn time sensitivity in queueing networks using perturbation analysis

The sample path perturbation analysis technique developed earlier for the analysis of throughput sensitivities (Refs. 1-3) is extended to the performance measures involving mean sojourn times of customers. The major features of the sojourn time sensitivity problem are twofold. Firstly, it is a performance associated with servers, and not with customers. Secondly, the average sojourn time in any finite observation period can be a discontinuous function of mean service times when blocking is involved in a system. This discontinuity causes errors which must be accounted for in the estimation of sensitivities. Numerical experiments and analysis validate this method of computation of the sensitivities.