Financial Times: Reengineering logistics using the Internet

Theodore H. Clark*

*Corresponding author for this work

Research output: Contribution to journalConference article published in journalpeer-review

Abstract

The Financial Times (FT) has used the Internet to reengineer their business processes as an example of Business Process Reengineering (BPR). This represents a merger of Electronic Commerce (EC) capabilities to reengineer interorganizational systems (IOS) such as business processes to improve overall performance. This example of web-based reengineering was seen to have a number of advantages with improved customer services, a significant reduction of costs of operations for the Syndication Department, and the opening up of new market opportunities. However, this example raises new risks and a number of challenges which have to be addressed.

Original languageEnglish
Pages (from-to)384-393
Number of pages10
JournalProceedings of the Hawaii International Conference on System Science
Volume4
Publication statusPublished - 1998
EventProceedings of the 1998 31st Annual Hawaii International Conference on System Sciences. Part 1 (of 7) - Big Island, HI, USA
Duration: 6 Jan 19989 Jan 1998

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