Abstract
The Financial Times (FT) has used the Internet to reengineer their business processes as an example of Business Process Reengineering (BPR). This represents a merger of Electronic Commerce (EC) capabilities to reengineer interorganizational systems (IOS) such as business processes to improve overall performance. This example of web-based reengineering was seen to have a number of advantages with improved customer services, a significant reduction of costs of operations for the Syndication Department, and the opening up of new market opportunities. However, this example raises new risks and a number of challenges which have to be addressed.
| Original language | English |
|---|---|
| Pages (from-to) | 384-393 |
| Number of pages | 10 |
| Journal | Proceedings of the Hawaii International Conference on System Science |
| Volume | 4 |
| Publication status | Published - 1998 |
| Event | Proceedings of the 1998 31st Annual Hawaii International Conference on System Sciences. Part 1 (of 7) - Big Island, HI, USA Duration: 6 Jan 1998 → 9 Jan 1998 |