Fuzzy cognitive agents for personalized recommendation

Chunyan Miao, Qiang Yang, Haijing Fang, A. Goh

Research output: Chapter in Book/Conference Proceeding/ReportConference Paper published in a bookpeer-review

16 Citations (Scopus)

Abstract

There is an increasing need for various Web-service, e-commerce and e-business sites to provide personalized recommendations to on-line customers. This paper proposes a new type of personalized recommendation agents called fuzzy cognitive agents. Fuzzy cognitive agents are designed to give personalized suggestions based on the user's current personal preferences, other user's common preferences, and an expert's domain knowledge. Fuzzy cognitive agents are able to represent knowledge via extended fuzzy cognitive maps, learn users' preferences from most recent cases, and help customers make inferences and decisions through numeric computation instead of symbolic and logic deduction. A case study is included to illustrate how personalized recommendations are made by fuzzy cognitive agents in e-commerce sites. The case study demonstrates that the fuzzy cognitive agent is both flexible and effective in supporting e-commerce applications.

Original languageEnglish
Title of host publicationWISE 2002 - Proceedings of the 3rd International Conference on Web Information Systems Engineering
EditorsWee Keong Ng, Tok Wang Ling, Angela Goh, Umeshwar Dayal, Elisa Bertino
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages362-371
Number of pages10
ISBN (Electronic)0769517668, 9780769517667
DOIs
Publication statusPublished - 2002
Event3rd International Conference on Web Information Systems Engineering, WISE 2002 - Singapore, Singapore
Duration: 12 Dec 200214 Dec 2002

Publication series

NameWISE 2002 - Proceedings of the 3rd International Conference on Web Information Systems Engineering

Conference

Conference3rd International Conference on Web Information Systems Engineering, WISE 2002
Country/TerritorySingapore
CitySingapore
Period12/12/0214/12/02

Bibliographical note

Publisher Copyright:
© 2002 IEEE.

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