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Getting consumers to recycle now! When and why cuteness appeals influence prosocial and sustainable behavior

  • Tingting Wang
  • , Anirban Mukhopadhyay
  • , Vanessa M. Patrick

Research output: Contribution to journalJournal Articlepeer-review

Abstract

Policy makers and social agencies need novel insights to manage the major global challenge of encouraging prosocial and sustainable behaviors. This research identifies a positive aesthetic cue, "Kindchenschema cuteness," that can reliably induce some people-specifically, those who exhibit high approach motivational orientation (per the behavioral approach system [BAS]; Carver and White 1994)- to engage in prosocial and conservation behaviors. Studies 1 and 2 show that consumers high (vs. low) in BAS (measured) react more favorably to conservation appeals featuring cuteness, an effect mediated by experienced feelings of tenderness. Study 3 replicates the effect usinga prime of approach motivation (BAS) to assess donation intentions. Study 4, a large-scale field experiment conducted over eight weeks at multiple locations, shows that people recycle more at bins featuring cute visuals with active (high-BAS) messages compared with bins featuring cute visuals with passive (low-BAS) messages. The authors conclude with a discussion of practical implications for policy makers.

Original languageEnglish
Pages (from-to)269-283
Number of pages15
JournalJournal of public policy & marketing
Volume36
Issue number2
DOIs
Publication statusPublished - 1 Sept 2017

Bibliographical note

Publisher Copyright:
© 2017, American Marketing Association.

Keywords

  • Aesthetics
  • Kindchenschema cuteness
  • Motivation
  • Prosocial behavior
  • Sustainability

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