TY - JOUR
T1 - Responses to formal performance appraisal feedback
T2 - the role of negative affectivity.
AU - Lam, Simon S.K.
AU - Yik, Michelle S.M.
AU - Schaubroeck, John
PY - 2002/2
Y1 - 2002/2
N2 - This study examined the effects of performance appraisal feedback on job and organizational attitudes of tellers (N = 329) in a large international bank. Negative affectivity moderated the link between favorable appraisal feedback and job attitudes. Among the higher rated performers, attitudes were improved 1 month after being notified of favorable appraisal results (Time 2). Improved attitudes persisted 6 months after the performance appraisal (Time 3) among tellers with low negative affectivity but not among those with high negative affectivity. Among the lower rated performers, mean levels of attitudes did not change significantly during the study.
AB - This study examined the effects of performance appraisal feedback on job and organizational attitudes of tellers (N = 329) in a large international bank. Negative affectivity moderated the link between favorable appraisal feedback and job attitudes. Among the higher rated performers, attitudes were improved 1 month after being notified of favorable appraisal results (Time 2). Improved attitudes persisted 6 months after the performance appraisal (Time 3) among tellers with low negative affectivity but not among those with high negative affectivity. Among the lower rated performers, mean levels of attitudes did not change significantly during the study.
UR - https://www.webofscience.com/wos/woscc/full-record/WOS:000173486000019
UR - https://openalex.org/W2070742517
UR - https://www.scopus.com/pages/publications/0036483289
U2 - 10.1037/0021-9010.87.1.192
DO - 10.1037/0021-9010.87.1.192
M3 - Journal Article
C2 - 11924542
SN - 0021-9010
VL - 87
SP - 192
EP - 201
JO - Journal of Applied Psychology
JF - Journal of Applied Psychology
IS - 1
ER -