Abstract
The factors influencing customer strategic behavior are discussed. Retailers certainly recognize the fact that customers often act strategically when purchasing goods such as consumer electronics, apparel, and sporting goods. A customer's decision may be affected by the purchase behavior of other customers. If the market consists of a small number of customers whose individual actions significantly effect each other, then modeling the strategic interaction among customers is vital for understanding their behavior.
| Original language | English |
|---|---|
| Pages (from-to) | 110-114 |
| Number of pages | 5 |
| Journal | Manufacturing and Service Operations Management |
| Volume | 8 |
| Issue number | 1 |
| Publication status | Published - Dec 2006 |
| Externally published | Yes |
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