The Bonus Scheme, Motivation Crowding-out and Quality of the Doctor-Patient Encounters in Chinese Public Hospitals

Jiwei Qian, Alex Jingwei He*

*Corresponding author for this work

Research output: Contribution to journalJournal Articlepeer-review

17 Citations (Scopus)

Abstract

Methods of paying health providers have been extensively studied in health economics. Bonus as a powerful incentive has been widely used to boost staff morale and improve productivity in hospitals. This may, however, also create unintended consequences. This study analyzes primary data collected from a physician survey in China and demonstrates that the extensive use of quantity-based bonuses has not only led to the provision of unnecessary care but also crowded out physician’s intrinsic motivations, resulting in a decline in the quality of services. More appropriate physician remuneration mechanisms must be introduced in China’s ongoing health reform.

Original languageEnglish
Pages (from-to)143-158
Number of pages16
JournalPublic Organization Review
Volume18
Issue number2
DOIs
Publication statusPublished - 1 Jun 2018
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2016, Springer Science+Business Media New York.

Keywords

  • Bonus
  • China
  • Doctor-patient relationship
  • Motivation
  • Provider payment
  • Public hospital

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