When a growth mindset can backfire and cause escalation of commitment to a troubled information technology project

Jong Seok Lee*, Mark Keil, Kin Fai Ellick Wong

*Corresponding author for this work

Research output: Contribution to journalJournal Articlepeer-review

31 Citations (Scopus)

Abstract

This research focuses on information technology (IT) project managers' growth mindset concerning IT project management (PM) ability and investigates how such a mindset can promote escalation of commitment to a troubled IT project. Specifically, we suggest that the growth mindset of IT PM ability promotes prospective achievement motivation and can lead IT project managers to escalate their commitment to an IT project despite negative feedback suggesting that the project may not be completed successfully. Through a series of three experiments with 351 IT project managers, we obtained consistent support for our hypotheses suggesting that the growth mindset of IT PM ability promotes IT project escalation and this effect is partially mediated by anticipated regret about project failure and anticipated likelihood of project success. In addition, in the three experiments we found that when the project involves an unfamiliar technology the indirect effect of the growth mindset of IT PM ability through anticipated likelihood of project success is stronger than when the project involves a familiar technology.

Original languageEnglish
Pages (from-to)7-32
Number of pages26
JournalInformation Systems Journal
Volume31
Issue number1
DOIs
Publication statusPublished - Jan 2021

Bibliographical note

Publisher Copyright:
© 2020 John Wiley & Sons Ltd

Keywords

  • IT project escalation
  • IT project management
  • escalation of commitment
  • growth mindset

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