Abstract
Traditional Medicine (TM) is the oldest healthcare form and has been increasingly adopted as the primary or complementary medical therapy in the world. However, TM's practical development remains highly challenging. While artificial intelligence (AI) has become powerful in advancing modern medicine, limited attention has been paid to its potential and usage in TM. This study addresses this gap through a probe-based interview study with 16 TM clinicians, examining their experiences, perceptions, and expectations of AI-empowered clinical support systems. Our findings reveal that despite numerous AI-CDS systems, their practical usage in TM settings was still limited. We identify a series of practical challenges when integrating AI-CDS into TM clinical scenarios, largely due to TM's unique features and the significant data work challenges these features present. We end by critically discussing the potential issues that may arise when integrating AI into practical TM scenarios, and proposing a series of practical recommendations for future studies.
| Original language | English |
|---|---|
| Article number | CSCW524 |
| Number of pages | 37 |
| Journal | Proceedings of the ACM on Human-Computer Interaction |
| Volume | 9 |
| Issue number | 7 |
| DOIs | |
| Publication status | Published - 16 Oct 2025 |
Bibliographical note
Publisher Copyright:© 2025 ACM.
Keywords
- adoption
- artificial intelligence
- clinical decision-making
- clinician
- qualitative
- traditional Chinese medicine
- traditional medicine
- usability